Resolved: network issue in United Arab Emirates, Europe, Turkey and other regions
United Arab Emirates, Europe, Turkey, Germany, Egypt
PikaSim
All Systems Operational
Data eSIMs, ordering, and payments are all running normally.
Last checked Jul 10, 13:30 UTC
Website & ordering
Operational
eSIM provisioning
Operational
Data connectivity (network)
Operational
Payments (card & crypto)
Operational
Not connecting? Try this first
Most connectivity problems are on the device, not the network. Before anything else:
- Force 4G / LTE. On your PikaSim line set Voice & Data to LTE (turn 5G off), then power your phone off for 60 seconds and back on. Roaming networks often can't hold a 5G registration.
- Toggle Airplane mode for 15 seconds to re-register with the network.
- Check Data Roaming is ON for the PikaSim line (Settings → Cellular → your PikaSim line → Data Roaming).
- Try a manual network (Settings → Cellular → Network Selection → off, pick another carrier).
Still stuck after those steps? Open a help ticket and our team will get you sorted. You can also see our full install & troubleshooting guides.
Recent history
Resolved network issues from the last two weeks.
Resolved: network issue in United States, Saudi Arabia, North America and other regions
United States, Saudi Arabia, North America, Morocco
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