Privacy Policy
At PikaSim, privacy is our foundation.
We've built our entire service around protecting your personal information.
Last updated: January 1, 2026
No Email Collection
PikaSim doesn't collect or store your email address
No Account Required
No registration, no profile, no personal data stored by us
Crypto Option
Pay with Bitcoin for maximum anonymity - no personal data at all
Our Privacy Principles
1. No Account Required
Unlike other eSIM providers, PikaSim does not require you to create an account. You don't need to provide a username, password, phone number, or build a profile with us. Your eSIM details appear immediately on the purchase confirmation page. No login required.
2. We Don't Collect Email Addresses
Your eSIM details are shown immediately on the purchase page. You don't need to provide an email to receive your eSIM.
Two Payment Options - Different Privacy Levels:
- 🟠 Cryptocurrency (Maximum Privacy): Pay with Bitcoin or Lightning Network via BTCPay Server. No email required. No personal data collected. This is our most private payment option.
- 💳 Credit Card (Stripe): For convenience, we offer Stripe payments. Stripe requires an email for fraud prevention, but PikaSim does NOT collect or store your email. We never see it, never save it, and can't access it.
This means:
- ✅ PikaSim has zero email addresses in our database
- ✅ We cannot send you marketing emails (we don't collect emails)
- ✅ We cannot sell your email to third parties (we don't have it)
- ✅ Your email isn't linked to your eSIM in our system
- ✅ For Stripe users: Use a disposable email for extra anonymity
- ✅ For crypto users: No email needed at all
Bottom line: Choose crypto for maximum privacy (no email at all), or use Stripe for convenience. Either way, PikaSim never collects your email address. Learn more in our FAQ.
3. No Personal Data Collection
PikaSim does not collect:
- Your name
- Your email address
- Your phone number
- Your home address
- Your browsing history
- Your IP address
- Location data beyond what's necessary for eSIM functionality
- Device identifiers for tracking purposes
What Information We Process
To provide you with eSIM service, certain information must be processed. We are transparent about what's collected and why:
Payment Information (via Stripe)
Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. Stripe collects:
- Credit/debit card information (securely encrypted)
- Billing address (required by card networks)
- Email (required by Stripe's checkout)
Important: We never see or store your full credit card number. Stripe handles all payment data securely. View Stripe's privacy policy at stripe.com/privacy
eSIM Technical Data
To deliver your eSIM, our eSIM provider processes:
- ICCID (eSIM card identifier)
- Network usage data (for data allocation and top-ups)
- Connection timestamps (for service delivery)
This data is necessary for the eSIM to function and is not linked to your identity since we don't require account creation.
Website Analytics: Why We Chose Plausible Over Google Analytics
Most websites use Google Analytics, which tracks you across the entire internet, builds detailed profiles about you, stores cookies on your device, and shares your data with Google's advertising network. We refuse to do this.
Instead, we use Plausible Analytics — a privacy-first, open-source analytics tool that's fundamentally different:
- 🍪 Zero cookies — Plausible doesn't store anything on your device. Ever.
- 🔒 No personal data — doesn't collect IP addresses, device IDs, or any personal identifiers
- 🚫 No cross-site tracking — what you do on PikaSim stays on PikaSim. We can't see what other sites you visit.
- 👤 No user profiles — we can't identify individual visitors or track you over time
- 🇪🇺 EU-hosted — all data stays in the European Union, subject to GDPR protections
- ✅ GDPR/CCPA compliant — no consent banner needed because no personal data is collected
What we see: Anonymous, aggregate data only. Example: "50 people visited the Japan eSIM page today" — not "John Smith from Texas visited Japan eSIM at 3:42pm."
What we DON'T see: Individual users, browsing sessions, your identity, your location beyond country-level, or anything that could identify you personally. We have no way to link a website visit to a purchase — we simply count page views.
View Plausible's privacy policy at plausible.io/privacy and their data policy for full transparency.
What We DON'T Do
❌ No Marketing Emails
We don't send newsletters, promotional emails, or spam. Ever.
❌ No Tracking Cookies
We don't use tracking cookies or third-party advertising trackers.
❌ No Data Selling
We never sell, rent, or share your data with third parties for marketing.
❌ No User Profiles
We don't build profiles, track your behavior, or create shadow accounts.
❌ No Invasive Analytics
No Google Analytics, no Facebook Pixel, no tracking cookies. We use privacy-focused Plausible only.
❌ No Social Media Pixels
We don't use Facebook Pixel or other social media tracking tools.
Anonymous Top-Ups
When you top up your existing eSIM, you can do so anonymously:
- Enter your ICCID (the number on your eSIM)
- Select your top-up package
- Complete payment via cryptocurrency (most private) or Stripe
- Data is added to your eSIM automatically
No login required. No account needed.
Max Privacy eSIMs
🛡️ Extra Privacy Protection
Not all eSIMs are created equal when it comes to privacy. Some eSIM providers route your internet traffic through Hong Kong or mainland China, where government surveillance laws may require logging of user data.
PikaSim offers a "Max Privacy" filter on all country pages that shows only eSIMs that do NOT route traffic through Hong Kong or China.
Why This Matters
- China has extensive data surveillance laws requiring telecom providers to store and share user data with authorities
- Traffic routed through Hong Kong/China may be subject to inspection or logging
- Hong Kong's National Security Law expanded government access to data passing through the region
- Even encrypted traffic reveals metadata (sites visited, timing, frequency) that may be logged
How to Use Max Privacy
On any country page, enable the "Max Privacy" toggle to see only privacy-respecting eSIM options. Max Privacy packages may cost slightly more but offer stronger privacy protection.
💡 Tip: All of our Global eSIM packages are automatically Max Privacy — they never route through China or Hong Kong.
Data Retention
Since we don't collect personal data or require accounts, there's minimal data to retain:
- Payment Records: Retained by Stripe for legal compliance (fraud prevention, chargebacks) as required by payment card networks
- eSIM Technical Data: Retained by our eSIM provider for the duration of your service validity
- Website Analytics: Aggregated, anonymous data retained indefinitely (no personal identifiers)
We do not maintain a database of user accounts or personal information.
Third-Party Services
To provide our service, we work with the following third parties. We've carefully selected privacy-respecting partners:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing (credit/debit cards) | stripe.com/privacy |
| BTCPay Server | Cryptocurrency payment processing (self-hosted) | btcpayserver.org |
| Plausible Analytics | Privacy-focused website analytics (no cookies, no personal data) | plausible.io/privacy |
Note: We have no control over how these third parties handle data. We encourage you to review their privacy policies.
Your Privacy Rights
Depending on your location, you may have rights under GDPR (EU), CCPA (California), or other privacy laws:
- Right to Access: Request what data we have about you (likely minimal to none)
- Right to Deletion: Request deletion of your data
- Right to Rectification: Correct inaccurate data
- Right to Object: Object to data processing
How to Exercise Your Rights: Contact us at [email protected]
Important: Since we don't require accounts or collect personal data, there's typically nothing to delete. However, for payment-related inquiries, you may need to contact Stripe directly.
Security Measures
We take security seriously to protect the limited data we do process:
- HTTPS encryption for all website traffic
- Secure payment processing via PCI-DSS compliant Stripe
- No stored payment data on our servers
- Regular security audits of our infrastructure
- Minimal data collection reduces exposure risk
Children's Privacy
PikaSim does not knowingly collect information from children under 13 (or under 16 in the EU). Our service is intended for adults. If you believe a child has provided us with personal information, please contact us at [email protected] so we can delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The "Last updated" date at the top will reflect the most recent changes. Material changes will be communicated through a notice on our website.
Contact Us
If you have questions about this privacy policy or your privacy rights, contact us:
Email: [email protected]
Website: pikasim.com
Privacy by Design
At PikaSim, we believe privacy is a fundamental right. We've built our service from the ground up to minimize data collection, maximize transparency, and give you control. No account. No email collection. No tracking cookies. Crypto option for maximum anonymity.